Personal data use agreement

This agreement on the use of personal data (hereinafter referred to as the Agreement on the use of PD) applies to all information posted on the website in the telecommunications network Internet at: https://perola.aero/ (hereinafter referred to as the Site).

The owner and administrator of the Site is the legal entity Perola Sky Unipesol LDA (hereinafter referred to as the Administration).

The Site is open to persons who have visited the Site or use its functionality, including in part (hereinafter referred to as the Users).

Use of the services of the Site, that is, the use of software and hardware solutions, products located on the Site, including built-in algorithms, etc. (hereinafter referred to as the services of the Site) means the unconditional consent of the User with this Agreement on the use of PD and the conditions for processing his personal data specified therein, personal data of third parties in respect of which the User is authorized to make decisions on the transfer of personal data that the User leaves on the Site; in case of disagreement with these conditions, the User must refrain from using the services of the Site and leave the Site.

General conditions and permissions for the use of personal data.

The user, in any use of the Site (or any individual services of the Site), gives his consent to the processing of his personal data or data of third parties that he leaves on the Site of the Site Administration.

The site administration stores, processes and uses personal data provided by the User through the site services, as well as in other information systems, including using cookie information, and for the purposes of:

– provision of services to the User;
– providing passenger transportation services;
– accounting of passenger data;
– participation of passengers and Users in the loyalty programs of the Administration;
– providing feedback with passengers and Users (including through mass mailing);

– resolution of conflict situations;
– displaying advertising, sending advertising messages (including by mass mailing) to passengers and Users;

– implementation of additional (including not provided for by contracts) after-sales informing passengers and Users about changes in the parameters of transportation services and receiving additional services;
– execution of air carriage contracts;
– identification of the User, passenger and provision of aviation and transport security;

– maintaining a system of accounting for income, expenses and control over the sale of tickets and related services;
– ensuring the accounting of financial information;
– submission of reports and information to the authorized bodies;
– ensuring compliance with laws and other regulatory legal acts;
– maintaining statistics and collecting data (including anonymized and big data) about passengers and Users.

1.3. The user permits the collection, storage, processing and destruction of his personal data, personal data of third parties, which he transfers using the services of the Site (and guarantees and assures the Site Administration that he has the appropriate authority), which include:

– Full Name;
– information about the date of birth;
– gender;
– mailing address;
– data of the identity document;
– data of the document giving the right to social benefits;

– masked credit card number;
– ticket number;
– contact details (which include: phone number, email address, social media accounts, messenger accounts);

– other information necessary for the performance of tasks by the Administration, requested from the User through the services of the Site or provided to them additionally in accordance with the concluded agreement.
1.4. This Consent is provided to the Site Administration to carry out any actions with respect to the User’s personal data (or third parties, the data about which the User has provided), performed using automation tools or without using such means that are necessary or desirable to achieve the above goals, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data, cross-border transfer of personal data, as well as the implementation of any other actions with the personal data of the User or third parties (provided by the User) provided for by the current legislation of the Russian Federation.

1.5. The personal data of the User (or third parties provided by the User) can be transferred by the Administration to the counterparties of the Administration in order to ensure aviation security, fulfill obligations under transportation contracts, issue air tickets, make payments using bank (payment) cards , improving the quality of customer service, the availability of air transportation, as well as within the framework of the loyalty program in the manner prescribed by the relevant rules and regulations. The user allows and guarantees that he received written permission from third parties, the data of which he provided to the Site Administration for the processing of such personal data to counterparties who process personal data on behalf of the Administration.

1.6. Separate information in the cases provided for by law can be transferred to law enforcement agencies at their legal, substantiated and motivated requests.

1.7. All of the above actions with personal data are carried out by the Site Administration or its counterparties, involved in the implementation of certain functions or the functioning of the Site services in an amount no more than is required to achieve the purposes of personal data processing specified in this Agreement on the use of personal data.

1.8. The user confirms that he permits to store the personal data provided to him using any type of database storage and transfer them using any technology that ensures the security of such a transfer, at the discretion of the Site Administration, including outside the Russian Federation on the territory of any part of the Earth.
2. Warranties.
2.1. The site administration guarantees that the processing of personal data is carried out in accordance with the current legislation of the Russian Federation and the regulation of the European Union No. 2016/679 of the European Parliament and the Council of the EU on the protection of individuals in the processing of personal data and on the free circulation of such data, as well as on the repeal of Directive 95 / 46 / EC (General Data Protection Regulation) dated 04/27/2016 (hereinafter – GDPR).

2.2. The user assures and guarantees to the Site Administration that he transfers (indicates) through the services of the Site reliable and up-to-date personal data that belongs to him personally or to third parties from whom he received voluntary written consent to such an action or has the right to give such consent in accordance with legislation. Upon request from the Site Administration or third parties authorized by the Site Administration The user undertakes to provide such consent within a period not exceeding 3 (Three) calendar days from the date of receipt.

3. Validity period.
3.1. This Agreement on the use of PD is valid from the moment of signing and until the goals of processing personal data or revocation by the User or a third party (data about which the User provided) are achieved.

3.2. The revocation of this Agreement on the use of PD by the User or a third party (the data of which was provided by the User) can be sent to the following email address of the Site Administration: __________________________________.

3.3. The terms and procedure for the destruction of personal data are determined by the requirements of the law.
3.4. The Site Administration has the right at any time to unilaterally change the terms of this Agreement on the use of PD. Such changes come into force from the moment the new version of the Agreement on the use of PD is posted on the Site. If the User disagrees with the changes made, he is obliged to refuse access to the Site, stop using the materials and services of the Site and withdraw his personal data in the manner specified in this Agreement on the use of PD.

3.5. By putting a mark on the acceptance of the terms and conditions governing work with the Site (checkbox), the User confirms that he accepts the terms of this Agreement on the use of PD.
3.6. This Agreement entered into force at the time of its publication.
3.7. The user has carefully read this Agreement on the use of personal data and confirms that he acts of his own free will and in his own interests or in the interests of third parties (when transferring such data through the Site).

3.8. In case of discrepancies or mismatch of conditions and other similar situations, the Russian-language spelling is considered more correct.